March 15th, 2017 • 38 mins 16 secs • Download (35.2 MB) • Link with Timestamp
How can we use software to build better countries? Our guest, Andy Slavitt (@aslavitt), helps us answer by telling us what he learned leading the recovery effort on Healthcare.gov in 2013 and 2014. Andy will talk about the 6,000 defect backlog he inherited when he took over the system, how it got worse before it got better and why it took a culture shift to really improve things. Even if you can't call the White House to berate underperforming contractors, you'll be able to learn how to run a rescue project under monumental pressure.