Misaligned Incentives

Episode 3: Improvement requires fear, or, digital transformation by crisis and fear



July 6th, 2020  •  38 mins 38 secs  •  Download (17.7 MB)  •  Link with Timestamp

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People in large organizations avoid improving for improving's sake. They're very rarely proactive in transforming. Instead, it seems that management in most large organizations only act, and change, when they fear competition and failure. "Everyone" knows this is a bad strategy, and yet "everyone" does it. Perhaps we should embrace that behavior, or at least be empathetic, and figure out how to work with it.